IT Infrastructure Management | Digitization Services | GlobalStep
56a0d26ba8e9dinner-slide.jpg

Government & Public Services

Overview

Progressive governments around the world are increasingly adopting e-Governance initiatives aimed at developing a closer connect with their citizens. In the process, their aim is to simplify the management of resources, boost the quality of services, lower costs, improve productivity and increase transparency. This is in response to the globally connected citizens who expect government firms to connect more closely with them and provide easy access to information and public services. GlobalStep has been providing public sector organizations across the world with solutions that help them take advantage of the digital potential to provide seamless integration and better service to the public.

Making governments agile and helping them serve citizens better.

Solutions

  • Citizen Services Digitization

    Rapid evolution of technology that is connecting the world’s citizenry is also revolutionizing the way governments across the world are reach

  • Public Transport

    Public transport is an integral part of the bouquet of services that governments of the big cities across the world are expected to provide. The sa

  • IT Infrastructure Management

    In these times of rapid technological evolution, where a spate of technology platforms and frameworks such as mobility, cloud, big data, social med

  • Testing

    Public sector companies are at the center of providing their citizens with what is called ‘good quality of life’. And it is no coincide

  • Application Development & Maintenance

    Technological advances and the availability of a plethora of platforms have made it possible for governments across the world to provide connected

Citizen Services Digitization

Rapid evolution of technology that is connecting the world’s citizenry is also revolutionizing the way governments across the world are reaching out and servicing their citizens.

In addition to the rapid technological changes, public sector organizations are facing considerable challenges in the form of population influx, complex service requirements, increased budget pressures and last but not the least, high expectations of the citizens. This has led to increased adoption of eGovernance initiatives which provide a central platform for a gamut of services extended by the government sector. 

GlobalStep has considerable experience in assisting government sector organizations with providing affordable, secure and efficient access to utilities that are frequently required by citizens through portals that are accessible from anywhere and at anytime with real time information update. This is then followed by helping create a framework for simplified access to process centric support system in case of emergency services.  

Public Transport

Public transport is an integral part of the bouquet of services that governments of the big cities across the world are expected to provide. The safety, security, efficiency, network spread and affordability are key elements that decide the success of such a network. In a time of technological integration, what cannot be ignored is how these transport systems (metros, buses and cabs) integrate with each other.

At GlobalStep, we help governments provide efficient, user friendly and intuitive technological support to the citizens that can be used across various modes of public transport for cities of the future. For the next generation cities, these products and services can also be used to develop inbuilt tracking and safety mechanism which is closely integrated with the public service utilities.

In addition to the above, our solutions also cater to fulfilling the needs of public transport organizations through project management, IT support or developing IT infrastructure management solutions.

IT Infrastructure Management

In these times of rapid technological evolution, where a spate of technology platforms and frameworks such as mobility, cloud, big data, social media and others are emerging, governments are expected to respond to citizens’ requirements with a lot more agility and security. IT Infrastructure of the government sector is at the core of this development.

Governments need an ideal partner that can help them leverage the recent technological developments in order to make the IT infrastructure more responsive, agile, scalable and secure. Not to mention, all of the aforementioned pillars of IT infrastructure must be attained under ever increasing constraints and relentless pressure of lower cost and shortened time to market.

GlobalStep has a significant experience managing the IT infrastructure of large corporations including the public sector. We assist you in providing a single window of optimized technical and functional support through IT Service Desk, securing, monitoring and optimizing data center by leveraging cloud through Data Center Services and many others.

Testing

Public sector companies are at the center of providing their citizens with what is called ‘good quality of life’. And it is no coincidence that the word ‘quality’ is at the center of that ‘good life’.

Governments the world over are facing an uphill task of using the rapidly evolving technology to build effective solutions and roll them out to market quickly without compromising on the quality of the service. To be able to achieve this, governments need experienced partner who can understand their business and requirements while helping them shorten the quality assurance cycle.

GlobalStep has a team of QA professionals that can quickly validate whether the service requirements have been correctly transformed into effective solution design or not. With the focus on embedding QA teams with the development teams as early as possible into the development cycle, GlobalStep has helped realize significant savings towards QA effort. We assist public sector companies in providing secure, efficient, user-friendly and intuitive solutions to their citizens by performing Functionality, Compatibility, Automation and Performance Testing at various checkpoints of the product and service development cycle.

Application Development & Maintenance

Technological advances and the availability of a plethora of platforms have made it possible for governments across the world to provide connected services which are smartly integrated with their citizens. Until a few years ago, achieving this would have been a herculean, if not impossible, task. However, having the technology at our disposal is one thing, and being able to utilize it wisely, effectively and efficiently is quite another.

This is where governments need an experienced partner that is capable of translating their business context, citizens’ requirements and the cost constraints into applications that are easily and always accessible to the citizens through their medium of choice.

GlobalStep leverages its rich experience in building robust business applications using the industry leading standards and providing multi level support and maintenance. This helps transfer the benefit of effective development of public utility services and efficient maintenance in order to facilitate the public sector corporations in providing optimal and satisfactory services to the public. We can cater to development solutions based on defined needs and technology requirements of such services.

About GlobalStep