Application Development and Management Services | GlobalStep
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Application Development & Management

Technology is in a state of continuous flux. While some businesses are adapting fast enough to brace this rapid evolution of technology, most businesses are reactive and unable to leverage technological advancement. That often becomes the key difference between surviving and thriving. 

Pre-packaged applications help in rapid automation of some of the common organizational functions. However, every organization is unique and has certain special (core and support) processes that require either customization or application development. 

Leading organizations are rapidly embracing technology as a competitive enabler through robust application strategy that is more aligned with their business strategy. Outsourcing the applications development and support can help businesses to improve their focus on strategic initiatives and core operations while the right partner takes care of their process automation through custom applications. 

Business Value 

  • Improved Business IT Alignment 
  • Enhanced focus on Strategic Initiatives 
  • Shorter Time to Market 
  • Increased Productivity 
  • Process and Cost Optimization 

Effective, efficient applications that delight the end user.

  • Application Development
  • Application Maintenance
  • Implementation Services

Application Development

Every business is unique in itself. So packaged application solutions, however comprehensive, may not always be able to support every aspect of business processes. That is when businesses need partners to help them with end-to-end custom application development. Such a need for application development may arise in a variety of business cases ranging from Legacy Transformation to Greenfield Application Development, from Third-Party Integration to Enhancements and Upgrades, from launching new platforms like mobiles to disruptive frameworks like cloud. 

The application development may take place as custom, web based or mobile application with the help of robust methodologies such as Agile, Waterfall or Iterative, using development platforms such as Java, Microsoft, Oracle or others. 

GlobalStep leverages its rich experience in building robust business applications using the industry leading standards to transfer the benefit of efficiencies and effectiveness to the clients. 

Business Value

  • Leveraging from GlobalStep’s domain knowledge 
  • Improved focus on results 
  • Greater flexibility for growth 
  • Dedicated problem solving 

Application Maintenance

Businesses nowadays have hundreds of applications implemented at various points during their growth cycle. These applications have varying levels of maturity, performance and ability to talk to third party applications as they are implemented at various points of time and technological evolution. Over time, these applications fall out of line with the business direction and hence need continual effort at alignment. This is over and above the regular support and maintenance. 

GlobalStep’s Application Maintenance Service helps clients to take a step back and look at their application portfolio from a fresh new perspective that is a blend of macro level business alignment and micro level usability and performance issues, before beginning to deliver value.  GlobalStep always endeavours to understand the client, their business and objectives along with the processes before we dive into the technological support to deliver results.

With years of experience behind us in providing multi-level (Level 1, 2, 3, 4) support with a focus on continuous service and quality improvements, we are the rightly scaled partner to provide multiple business benefits. 

Business Value

  • Improved Business IT Alignment 
  • Significantly Reduced Downtime 
  • Considerably improved performance 
  • Shorter Time to Market 
  • Reduced Total Cost of Ownership 

Implementation Services

Standard softwares have pre-packaged solutions that cater to most common business processes. With the evolution of technology, they have improved the possibility of customization in order to address the client specific processes with minimal additional coding.

Having extensively worked on end-to-end implementations with the industry leading SalesForce.com solutions, GlobalStep is well placed to help you leverage Salesforce technology to empower your enterprise.

Salesforce is a live, flexible and dynamic platform that evolves in parallel with your business. You implement the solution once and reap the benefits over time of centralized, cloud based and cost effective technology upgrades at Salesforce, while you keep focusing on your business. GlobalStep provides the following key services around Salesforce:

  • Strategic Consulting: Comprehensive business and technology consulting in mapping business objectives with Salesforce capabilities. It is essential and helpful in taking an informed decision, as we provide a complete roadmap to implementation if the recommendation is favourable.
  • End to End Implementation: Our functional consultants, domain experts and technical architects collaborate to take you through successful Salesforce implementation, consequently automating your business processes in alignment with your objectives.
  • Application Support: You already have a Salesforce implementation and require an able partner to professionally manage it? We can do that and more by optimizing the solution and proactively improving the support ecosystem. 
 

Business Value

  • Cost savings from shared Cloud Solutions
  • Focus on supported business performance without worrying about the infrastructure and upgrade details
  • Consistent optimization and process improvements 
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