HR Manager

Department: UK Operations

Job Location: Remote

GlobalStep is looking for an HR Manager to provide tactical & operational HR management to our UK office. The role encompasses all aspects of core Human Resource Management (training & development, compensation & benefits management, performance management, employee relations & communication, HR Metrics, etc.)

Responsibilities to include:

• Manage and oversee all aspects of running the day-to-day HR function, including onboarding, queries and payroll etc.
• Provide full spectrum of HR services including Talent Acquisition, remuneration & benefits, employee relations, staff mobility, staff development, budget review.
• Maintain records in the HR & Payroll system to ensure accurate data and payroll which fulfils operational needs and legal compliance.
• Deliver a seamless payroll service, monitor SLA with service provider. Areas of service include, systems update, queries, P11D, reports.
• Deliver a cost-efficient programme in respect of the company’s health and pension schemes.
• Develop and implement HR workflow, processes, policies, procedures which comply with UK law & statutory regulations and policies.
• Ensure GlobalStep complies with legislation affecting employees and the premises.
• Lead on continuous improvements including policy and procedure implementation and day to day HR operational processes.
• Partner with external experts on Compensation & Benefits, Learning & Development and Recruitment, to provide holistic business solutions.
• Assess employee engagement through proactive interaction with all segments of the population. 
• Analysis of employee relations issues, raising issues as appropriate to leadership and providing coaching on recommended solutions.
• Create and implement strategies for retention of employees at all levels.
• Resolve grievances or appeals through the Company’s Grievance and Disciplinary procedures. 
• Perform other ad-hoc tasks and operational duties as required.

Requirements:

• Significant Human Resources generalist experience ideally within a high-volume, fast-paced and customer-focused environment
• Educated to degree level or equivalent experience.
• Understanding and operational delivery, of people agendas covering attraction, recruitment, performance management, employee engagement, talent management and organisational change and development.
• Thorough working knowledge of resourcing, recruitment and selection.
• Able to establish credibility with senior management – strong influencing and interpersonal skills.
• Demonstrable ability to motivate and positively influence others,
• Possess strong change management, negotiation and influencing skills.
• Strong understanding of MS Office (Outlook, Excel) and HR information systems

Ideal experience:

• Best place to work certification experience
• IT Services / Games industry background
• Global company background