Senior Cost & Pricing Analyst

About GlobalStep 

GlobalStep is a creative and technical services company to the video games industry. We work with the world’s leading game studios and publishers from delivery centers in India, Canada, the United States, the United Kingdom, Romania, and Portugal. We are approximately 1,200 people across six countries, operating through thirteen legal entities, and serving more than one hundred paying clients.

We are privately held and founder-led. We run lean, move fast, and care deeply about the craft of the work we do. We are now building a stronger Finance function to support the next phase of our growth — and this role is the operational anchor of that function.

Why This Role Is Different 

Most cost analyst roles stop at reports. This one is closer to the operating model of the business. You will build the cost models that explain what our services really cost by line of service, location, delivery model, and project.

The quality of this work affects how we price new client opportunities, how we evaluate existing projects, where we see margin leakage, and how quickly we respond when cost, productivity, or staffing assumptions move. In a services business, small changes in utilization, idle capacity, overtime, staffing mix, or billable-hour cost can materially change profitability. This role turns those movements into clear decisions.

It is also a role for someone who wants influence, not just analysis. You will partner closely with Operations, support commercial decisions, and help leadership see the practical financial impact of resource usage, pricing choices, and delivery performance.

What You Will Own 

• Cost models. Build and maintain practical cost models for each service line and location. Keep assumptions documented and easy for Finance and Operations leaders to understand.
• Cost-driver visibility. Track the key drivers of cost – payroll, facilities, technology, supervision, overheads, and delivery support – and explain the changes that matter.
• Cost per billable hour. Calculate and monitor cost per billable hour across relevant services and locations. Maintain the assumptions behind the calculation with discipline.
• Profitability analysis. Analyze profitability by project, client, service line, and location using unit costs, unit revenue, and margin views that support business decisions.
• Margin leakage and pricing-cost gaps. Identify margin leakage, cost overruns, pricing-cost mismatches, and areas where commercial or operational action is required.
• Operations partnership. Work directly with Operations teams to evaluate project profitability and provide decision support on resource usage, staffing, cost, and pricing impact.
• Utilization and productivity insight. Monitor utilization, productivity, idle capacity, overtime, and staffing mix. Highlight opportunities to improve efficiency and resource deployment.
• Cost reporting. Prepare recurring cost reports, variance analysis, and leadership-ready commentary on trends, risks, and areas requiring attention.
• Pricing frameworks. Develop pricing frameworks across service lines, locations, and delivery models to support consistent and commercially sound pricing decisions.
• Commercial pricing support. Support new and existing client pricing decisions, pricing benchmarks, commercial negotiations, and profitability scenarios using labor cost, utilization, productivity, and overhead assumptions.

What We Are Looking For 

• MBA in Finance, CMA or equivalent qualification. CA is optional.
• 5-8 years of experience in cost analysis, FP&A, pricing, commercial finance, business finance, or a strongly analytical finance role.
• Strong Excel and financial modeling capability, including comfort with large datasets, assumptions, scenarios, and management reporting.
• Good understanding of cost drivers, utilization, productivity, resource mix, billable-hour economics, and margin analysis.
• Ability to explain financial matters in simple business language to both Finance and Operations stakeholders.
• Strong attention to detail, reporting discipline, and comfort working with recurring monthly cadences and leadership deadlines.
• Practical mindset focused on actions and business improvement, not only reporting what happened.

Also Valuable 

• Services industry background where people cost, utilization, productivity, and timesheet data drive both cost and revenue.
• Experience in outsourcing, gaming services, IT services, professional services, BPO, or another labor-led delivery environment.
• Exposure to pricing support, client profitability reviews or renewal pricing analysis.
• Demonstrable use of AI tools to speed up analysis, variance commentary, anomaly review, reporting or exception investigation.

What We Offer 

• Scope: A senior analyst role with meaningful breadth across cost modeling, profitability analysis, utilization economics, pricing support, dashboards, and commercial decision support.
• Impact: You will help leadership see cost performance clearly and help Operations understand the financial impact of decisions before margin issues become surprises.
• Visibility: Direct partnership with the Director of Finance, regular interaction with Operations leadership and exposure to pricing and profitability decisions across service lines and geographies.
• Work model and timing: Work from office in Pune. The role supports a global organization across multiple time zones; a 3:00 PM – 12:00 AM IST shift may be operationally optimal and ability to take calls from home, if needed.
• Culture: Informal, family-oriented, and direct. Low bureaucracy. High expectations. Decisions get made and executed.
• Industry: The video games industry is one of the most creative, technically demanding, and globally connected industries in the world. Our clients are the studios and publishers you have heard of.