Quality Assurance teams think of software developers as individuals who drink highly caffeinated beverages while conducting frantic bug hunts under tight deadlines. In reality, the truth is much different. QA teams work as the support backbone for the development team, and the best ones drive the quality of the product through thorough process-driven functions. The value these teams provide often goes unnoticed, but they are at the foundation for driving operational agility and meaningful customer interactions. So how do we measure success? Is it about how many software bugs a team reports or about the quality of those bug fixes?